Important information about the GSM/GPRS (2G) Network and Blackberry Devices
Updated: November 2021
GSM (2G) Network Update:
The decommission of the GSM (2G) HSPA (3G) 1900 MHz network will occur beginning June 7th, 2021.The older technologies are being phased out (1900 MHz) on our 2G and 3G networks beginning June 7, 2021
- What will happen to my GSM (2G) HSPA (3G) 1900 MHz only cellular devices after June 7th, 2021?
Older phones that rely on GSM (2G) HSPA (3G) 1900 MHz to connect to our wireless network will stop working in some areas starting June 7, 2021 with more places to follow.
Some older phones may continue to connect to our network after June 7, 2021 but will not be supported after this date. As we continue to make upgrades to the network, or if you travel to areas that have already been impacted, unsupported phones will stop working as we phase out these older technologies across our network.
Your Good2Go Mobile number will remain active as long as your balance does not expire. We recommend you upgrade your device to ensure uninterrupted service.
Devices that use the following frequencies are recommended with our network:
| Network Technology |
Frequency |
Bands |
| 3G (UMTS/HSPA) |
850 MHz |
B5 |
- How can I upgrade to a new phone?
To make upgrading simpler, Good2Go Mobile has compatible phones on our online store. If you choose to bring your own device, check the specifications with the manufacturer before you buy.
BlackBerry Update:
BlackBerry has announced that they will be decommissioning legacy BlackBerry software versions on January 4, 2022.
- What does this mean:
Guests’ using Legacy software versions and devices after January 4, 2022 will no longer have reliable voice, data, text messaging and 9-1-1 functionality.
These devices will lack the ability to receive over the air provisioning updates and their functionality including data, phone calls, SMS and 9-1-1 functionality will no longer be reliable. For those continuing to use their device after Jan 4, 2022, talk, data, text messaging and 9-1-1 functionality will no longer reliably function.
- Which BB software versions will be affected:
• BlackBerry 7.1 OS and earlier
• BlackBerry 10
• BlackBerry PlayBook OS 2.1 and earlier
- Who will be affected:
All BlackBerry devices other than Blackberry with Android OS.
- Where can I buy a replacement for my BlackBerry?
Good2Go Mobile has compatible phones on our online store. If you choose to bring your own device, check the specifications with the manufacturer before you buy.
More details can be found at:
https://www.blackberry.com/us/en/support/devices/end-of-life